Speedboat is a short and sweet way to identify what your employees or clients don’t like about your product/service or what’s standing in the way of a desired goal.
To identify problems with a product/service/process
In a white space visible to the players, draw a boat with anchors attached and name the boat after the product/service or goal under discussion. This picture is the metaphor for the activity—the boat represents the product/service or goal and the anchors represent the obstacles slowing the movement toward a desired state.
Write the question under discussion next to the boat. For example, “What are the features you don’t like about our product?” or “What’s standing in the way of progress toward this goal?”
- Introduce Speedboat as a game designed to show what might be holding a product/service or goal back. Ask the players to review the question and then take a few minutes to think about the current features of the product/service or the current environment surrounding the goal.
- Next, ask them to take 5–10 minutes and write the features of the product/service they don’t like or any variables that are in the way on sticky notes. If you’d like, you can also ask the players to estimate how much faster the boat would go (in miles or kilometers per hour) without those “anchors” and add that to their sticky notes.
- Once they are finished, ask them to post the sticky notes on and around the anchors in the picture. Discuss the content on each sticky note and look for observations, insights, and “a-has!”. Notice recurring themes, because they can show you where there’s consensus around what’s holding you back.
- Tell the players that the intention is to reveal less-than-desirable conditions so that you can be empowered to move the product/service or goal toward an improved state.
- After the activity, it’s probable that you won’t have all the information or the right stakeholders to respond to the challenges comprehensively. So, if you hear the players critiquing or analyzing the content, gently tell them that problem solving is for another game—try to keep their attention focused solely on description, not solution.